Contact Us - Med Store | We're Here to Help

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Have a question? Fill out the form below and we'll get back to you within 24 hours.

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Get in Touch

Prefer to reach out directly? Here are all the ways you can contact us.

Call Us

Customer Service:

+1 (347) 658-2809

Available: 24/7

Average wait time: Less than 2 minutes

Email Us

General Inquiries:

info@nymedstore.com

Support:

info@nymedstore.com

Response time: Within 24 hours

Visit Us

Ridge EZ Pharmacy Inc.

6923 6923 4th Ave
Brooklyn, NY 11209-1501
United States

Walk-ins welcome Mon-Fri, 9AM-9PM EST

Business Hours

Monday - Friday	9:00 AM - 9:00 PM EST
Saturday	10:00 AM - 8:00 PM EST
Sunday	Closed
Holidays	Closed

24/7 Phone Support Available! Even outside business hours.

Frequently Asked Questions

Quick answers to common questions

How quickly will I receive a response?

We respond to all inquiries within 24 hours during business days. For urgent matters, please call our 24/7 phone support line at +1 (347) 658-2809.

Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email. You can also check your order status by logging into your account or calling customer service.

What's your return policy?

We offer a 90-day money-back guarantee on all products. If you're not satisfied, return it for a full refund - no questions asked. View full policy →

Do you offer technical support for products?

Absolutely! Our team can help with setup, troubleshooting, and any questions about using your device. Call us or email info@nymedstore.com anytime.

Is my information secure?

Yes. We use bank-level encryption (SSL) to protect your personal and payment information. We never share your data with third parties.

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