FREE Next-Day Delivery on ALL Orders!

FREE Shipping

FREE Next-Day Delivery for all US orders. No minimum purchase required.

Next-Day Delivery

Order by 9 PM EST and get your items the next business day.

Secure Packaging

All products arrive in discreet, protective packaging to ensure safe delivery.

Real-Time Tracking

Track your order from our warehouse to your doorstep with live updates.

Shipping Policy Overview

At Med Store, we understand that when you need medical equipment, time matters. That's why we offer FREE next-day delivery on all orders, regardless of size or price. We ship to all addresses in the United States and Canada.

Delivery Timeline

Order Placed

Once you complete your purchase, you'll receive an order confirmation email with your order number and details.

Processing (Same Day)

Orders placed before 9 PM EST are processed the same day. Orders after 9 PM are processed the next business day.

Shipped (Within 24 Hours)

Your order is shipped via our express carrier partners. You'll receive tracking information via email.

Delivered (Next Business Day)

Your package arrives at your doorstep. Signature may be required for high-value items.

Important Note:

Next-day delivery applies to orders placed Monday-Thursday before 9 PM EST. Orders placed Friday-Sunday will be processed on Monday and delivered next business day.

Shipping Rates & Delivery Times

Shipping Method Delivery Time Cost Tracking
Express Next-Day 1 business day FREE Yes
International (Canada) 2-4 business days FREE Yes

Coverage Areas

United States

  • All 50 states including Alaska and Hawaii
  • P.O. Boxes accepted
  • APO/FPO military addresses
  • U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands)

Canada

  • All provinces and territories
  • Free shipping on all orders
  • Customs fees and duties included
  • Delivery in 2-4 business days

Order Tracking

How to Track Your Order

Once your order ships, you'll receive:

  • Email notification with tracking number
  • SMS updates (if you opted in)
  • Real-time tracking through your account
  • Delivery confirmation when package arrives

You can also track your order anytime by logging into your account and visiting the "Orders" section, or by entering your tracking number on our tracking page.

Special Circumstances

Weather Delays

While rare, severe weather conditions may cause delays. We'll notify you immediately if weather affects your delivery and provide updated timing.

Holiday Schedule

We ship Monday-Friday, excluding major holidays. Holiday orders may take an extra day. Check our website for holiday shipping deadlines.

Damaged or Lost Packages

If your package arrives damaged or goes missing, contact us immediately at +1 (347) 658-2809. We'll ship a replacement at no charge within 24 hours.

Signature Requirements

All orders require an adult signature for delivery. Someone 18+ must be present to sign. If you won't be home, you can authorize the carrier to leave the package or pick it up at a local facility.

International Shipping (Outside US/Canada)

Currently, we only ship within the United States and Canada. We're working to expand our international shipping options. Sign up for our newsletter to be notified when we begin shipping to your country.

Need Help?

Have questions about shipping? Our customer service team is available 24/7 at +1 (347) 658-2809 or info@nymedstore.com